Aegean Airlines
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Borderline Criminal
My experience with Aegean Airlines was nothing short of unacceptable. The airline’s complete inaccessibility and outright refusal to engage in communication made it impossible to resolve a booking issue. Rather than providing support or honoring their obligations under EU Regulation 261/2004, they actively misrepresented the situation, blaming me for a “voluntary cancellation” that was anything but voluntary. Adding to the frustration, Aegean’s pricing practices are misleading and unreliable. They bombard customers with so-called “special offers” that are neither competitive nor consistent, while fares fluctuate dramatically without justification. Refunds, when reluctantly processed, come with arbitrary deductions and no transparency. Aegean Airlines’ approach to passenger care feels deceptive and exploitative, prioritizing profit over basic legal and ethical obligations. I strongly advise against flying with this airline. If you value your time, money, and rights as a passenger, choose an alternative carrier.