Michael Heald

Apr 12, 2023

A fantastic and trustworthy Energy Consultants

Consulting Utilities was recommended to me by my Financial Advisor, as I was experiencing a lot of difficulty with my current Energy Consultants. My current consultants were difficult to say the least and tried every trick in the book to keep me as a customer, by using unethical practices and loopholes in their contract. Paul Wintrip at Consultiv Utilities took his time to understand my predicament and hand hold me through the long and complex process of leaving my current supply and move over onto a much better tariff. Much to my relief, Paul found that I had been wrongfully overpaying on my Electricity supply (as the agreed Kwh rate was increased without my agreement, which meant I overpaid by 3k!). Paul also found that I was being wrongfully paying 20% tax instead of 5%, thus overpaying VAT by 7k. Overall, Paul helped me reclaim around 10k in wrongful payments, which would have otherwise gone unnoticed had it not been for Paul's experience. Paul then found me new Gas and Electricity suppliers (which was much cheaper than my current supplies) and we have agreed a smooth transition date. Unfortunately, my inexperience with Energy supplies has led me into making bad decisions for my company, but Paul has set me straight and fixed my issues, while explaining the process to me in a language I actually understand. Paul has also been excellent in following up my case, reminding me to follow up on tasks and ensuring we have done everything correctly in order to get my overpayment reimbursed. My memory is not my strong point so this is greatly appreciated! Overall, I am glad to have Consultiv Utilities looking after me and my company. I feel a lot more relaxed about my supplies and I know I am well looked after by a genuinely honest company. I trust this company completely and I recommend them to anyone. Thank you Paul, I look forward to working with you long into the future. Mike Heald Managing Director SH Care Ltd