Hulala Home Inc
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Not a Terrible service - issue now happily resolved
I ordered a lovely little side table and was very excited to receive my parcel so quickly, great service I thought…I was wrong!! When I opened the box the side table was broken so I took photos and sent them with an email to Hulala straight away, two days later I am still waiting for them to respond. I am utterly dismayed at the lack of contact in assisting me with a very straightforward issue. I like the product and just want a replacement, it shouldn’t be difficult but apparently it is. I am therefore writing this review to try and get a response from them! Hulala please reply and help Me? UPDATE Since writing the above review I have received excellent service from Hulala’s customer service, I received a replacement very quickly but unfortunately the second table was also damaged. I decided to ask for a refund and this has been agreed and paid straight away. So after the initial troubles I would recommend this company and will be happy to purchase from them again. Thank you for your help.