AnonymousReviewer

Mar 2, 2025

Expensive and Email Communication During Weekends- Not Cool

I am so disappointed in how Masterclass handles subscriptions. First of all, there is no monthly payment plan, and second, I got a "payment didn't go through" email late evening the first day of March. Not considerate at all- feels very intrusive to not get to enjoy the first weekend of the month without some stress inducing financial emails. Constructive advice: Schedule send to Monday instead of trying payments and sending emails on a Saturday. It doesn't make sense to try payment on a Saturday either, since income doesn't really come into people's accounts on weekends. Nothing is so urgent it can't wait until Monday.