Firefly Car Rental
Read all reviews for Firefly Car Rental →
NEVER use Firefly, EVER!
Car rental is a perilous business, but more so with Firefly. We were given a car that was thoroughly scratched and dented. We made sure to take photos before setting off from the airport pickup area. We did not pay for the additional insurance as we were quoted 440 Euros for 13 days hire (and of course the additional excess we would have paid should anything go wrong). Barcelona is known for its petty thieves and pick pockets. So when our car key was stolen on the Metro and we tried to contact Firefly, nobody answered the phone. It was 10pm and the Firefly desk was open until midnight, but we were stranded for 4 hours before leaving the car and taking a taxi one hour back to our Airbnb. We received extremely poor service the next day from Firefly, with no sympathy for our ruined holiday. To boot, they charged us 800 Euros for the stolen key! Which was 400 Euros more than what we paid for the rental for 13 days! Barcelona... never again. Firefly... definitely never again!