Macros
Read all reviews for Macros →
WORST FOOD IN AUSTRALIA
Not my first review. In fact, I made a complaint and expressed extreme dissatisfaction with the meals. They are tasteless, full of water and so so small. In response to my complaint, the Macro team refused to refund me (despite being basically robbed with a second order before the first order was even received). Instead, they could only offer me enough credit to get 1 replacement order. Their logic is, that so long as it's technically food then their horrible meals are justified and no refund is warranted. So I placed the replacement order and it arrives. This order was just as disgusting and since I clearly won't be getting any retribution from Macro themselves I am here to spread the news. Screw you Macro. You are an embarrassment to your industry. If you like dog food, sloppy tomato water and starving after every meal then go ahead and order. If you value your money and want food to taste like food, stay away from this plague of a business. Please do yourself a favour and go to some other review sites and see the horrible photos of the food. Edit to response below: Your response hasn't changed anything. Your advice to skip doesn't work, if you skip it, then you risk not getting the food the next week, if your pause then the time to unpause will pass (before the food arrives) and you will miss out this way too. Hopeful new customers can't choose either of those options without missing out for at least 1.5 weeks after the initial delivery, defeating the purpose of your subscription service. Your system is trash and you need to find a better way, that's the simple solution. I know about the larger sizes but your low store credit amount prevented me from trying any other size. My husband had the family meals for his plan, at almost $20 a serve the poor quality is even more appalling. There is even more water and slop in the larger sizes - no wonder he was still hungry after an entire "family-sized" meal. Congrats on the low sodium... maybe you should use it, then the meal would at least taste salty. Your blind tasters can't see the 50mls of water in every meal or the fact that the whole meal is blended slop. The only resolution in my mind at this point is a full refund, but you've made it pretty clear you couldn't care less about the dissatisfaction of your customers and their money spent. Do you truly believe the meal pictured above is worth almost $11? Since there will be no refund, I can only revolve to spreading the word about my experience with your company.