RedAwning Vacation Rentals
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Disappointed Customers
The house had been neglected and had large cockroaches inside the building. Several things were broken and the refrigerator broke down and we lost a lot of food! Plus no one came to fix it as we were told they would. We had to put cockroach traps out ourselves and they did no good! My husband did several repairs because he is skilled, including garage door opener and back door to the garage. The location was convenient and the outside of the house was kept up nicely. Red Awning was difficult to get a hold of and basically unresponsive in terms of a refund for our many inconveniences. With the exception of being reimbursed for the last 2 nights we didn't stay in the house. We had to move to another location because our Grandchildren could not deal with the cockroach situation nHor could we. And again no refrigerator. There was just too much stress to deal with on a vacation! I am a landlord myself and know about upkeep and refunding or covering costs when it is my responsibility. This was an unfortunate experience. I will not use Red Awning again!