Mouser Electronics
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Held money for 16 days and no delivery
Placed a and pre-paid for a simple order for 2 items — day later Mouser requested "end-user" documentation as they are shipping parts from USA. During the order it was nowhere said we'll be asked to fill couple pages of documentation. We were ordering from a UK based company not intending to import whatsoever. While they were still “processing” the order, I re-ordered from a competitor and received the same items next day. We've been chasing for nearly two weeks for the payment to be returned, costing multiple emails, after speaking on the phone still need to wait until the end of the week as their accounts, as I was told on the phone, "can be slow". Order canceled, business lost. Never again.