Investors Academy
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This company is awful
This company is awful, they claimed a “money back guarantee” when I signed up and left my dry and high when they could not support copy trading on my area. I provided them with an upfront subscription fee for 6 months in the hope to be assisted by the company however they turned around and told me that it was not supported in my country (Australia) once I paid all the money to sign up. I requested a refund and they advised that the terms and conditions outlined that the money back guarantee was in fact not a money back guarantee and therefore cannot refund me but assured me that they would be working on it and will be able to put my subscription on pause until it can be used, I had no other choice then to go with this. I have come back to check and have come to find that the service is now free and there is no subscription required anymore meaning my money has just dissipated into thin air. When I requested they give my money back, there reply was that they can’t offer a refund as it has “been a while already” when I did at the very start request a refund and they declined me the ability to. The company is awful to deal with and provides no assistance, once they have your money, you’re not getting it back even if you’re entitled to it. I will be taking my case further especially considering the amount of money that was spent. UPDATE: Since Emilie reached out to offer her assistance in this matter she now has refused to provide a refund. Her reasoning, it’s been way too long. This just does not add up when the refund was REFUSED when it was requested right at the start after signing up and then being told it was not available in the region (Australia). That time the reasoning was that their “money back guarantee” did not allow for us to receive a refund. Riddle me that. So, instead of assisting with a refund she just decided to start selling her course again and offering a call to get set up to start earning. Are you kidding?! Anyways, as stated in the original statement, the matter will be taken further as Emilie unfortunately has far from assisted in getting the matter resolved although that’s how it seems it’s wanted to be perceived. Think carefully before going head with anything with this company, I wish my experience was different.