Stokedandwokeclothing
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Im deeply dissatisfied and seems like Im the only one here...
I bought the fleece jacket, but it wasn’t what I expected. I sent it back, and that’s when the trouble began. Their refund policy states: "If you cancel this contract, we will reimburse you all payments received from you, including the costs of delivery." It also says: "without undue delay and no later than fourteen days from the day we are informed of your decision to cancel this contract." However, it took them almost a month to refund my money, and they initially forgot to reimburse the delivery costs. I had to email them twice before they even started processing the return. Don’t expect a smooth refund process if you go through the same experience. :(