H10 Hotels
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Stayed at H10 Ocean Coral Resort…
Stayed at H10 Ocean Coral Resort Jamaica and paid for the Privilege upgrade. We got such horrific service and resort management absolutely ignored all issues. Poolside restrooms had no power and you had to leave the door open if you wanted to see so that everyone passing could see you using the restroom. We had to buy our own float for the lazy River at about $40 US per. We were told by the employees there that they get taken and guests just had to buy their own. No coffee for 4 days in our room and no coffee cups for 5 days. Restaurants closed, electricity sporadic. I have no problem paying for a 5 star resort to get the amenities I want but this was a half star at best. Took 2 months to get a refund of our “privilege” cost and that was because I was relentless. I would much rather have had a good vacation. One other note, and I must say there is no ABSOLUTE proof that the parasite infection contracted by one of our party was due to this resort, but it was the only place that fit the criteria of this particular problem that the person was at for the entire year. That was the best estimation by the medical staff that provided treatment upon returning home. Please save yourself the problems and take your business to someone other than this company’s properties.