ASIANA AIRLINES INC.
Read all reviews for ASIANA AIRLINES INC. →
Can't reach to any customer service
We experience the same issue: got a notification that our Seoul-London flight had been changed to 2 hours EARLIER...causing a problem with our connecting Osaka-Seoul flight. I paid for Skype to make international calls to their customer service in South Korea. Spending half hour waiting and the line just got cut off. We bought the flight tickets directly from them. Shouldn't they also arrange a different flight of Osaka to Seoul for us? Isn't it a standard airline company service? We're feeling really helpless of the situation.