Reiss
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Shocking Leicester Store
I recently went to Reiss Leicester on Friday 1st November shopping and unfortunately didn’t get the service I was expected so I gave them the benefit of doubt and thought maybe it’s just an individual who doesn’t want to give service. However I returned the following day Saturday 2nd November and I kind of got service and purchased a turtleneck jumper. I tried this on at home and did like it so I later returned later on the day to purchase an another colour. Sadly there is a female employee who works in this store having spoken to the assistant manager has said to me due to her past experience with another male customer she felt uncomfortable to attend to me which I find shocking because of someone else and her bad experience with another customer I received a mix service and especially from this female employee. The Assistant manager also said to me yesterday that on Sunday 3rd November i never got the service because the lady that gave me service on this day was too tired because she went on a night out. Am I suppose to just accept your excuses especially about the lady who feels uncomfortable. I never have purchased anything in this store previously and it was my first ever purchase and hardly never attended this store before in the past maybe over 15 months ago I may have gone. To be told this lady felt uncomfortable I take that quite offensive who I don’t have a clue who this person is and I feel a serious accusation has been made and I’ve been made to feel like this is disgusting. I want this to be escalated with someone outside of this store who I’d like to speak to or I will be taking legal advice against this company. No one should behave in this manner when it comes to giving customers a service after all you become profitable because of customers. Let me put this to you an assistant manager at REISS Leicester has actually breached this female employee’s confidentiality by telling me this which is shocking in itself !! I’d like someone from head office to get in touch with me because I have been made to feel very uncomfortable and I will be seeking clarity on this type of issue with my legal team and everything I will be putting in full perspective via my legal team.