H10 Hotels
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Holidays in H10 Hotel Atlantic Sunset…
Holidays in H10 Hotel Atlantic Sunset - Playa Paradiso - What’s going on here? . We checked in yesterday as grand class members and privelege guests. The hotel itself is beautiful - wonderful location - quiet and away from the hustle and bustle. In the evening, the guests have to stay in the hotel but for privelege people, the bars/restaurants close at 9/10 p. m. The bar at the lobby is open but very loud because of the kids club on the floor below. . Guest service is poor, most staff are in a bad mood and our room was poorly cleaned with only beds thrown together. An evening uncovering and changing of the towels or 2nd cleaning does not take place either but it is part of the privelege service. I mean, we payed (for this extras) a lot of money and want therefore a perfect and unforgettable stay. We are used to the excellent service from the H10 Las Palmeras! Always fine, kind and happy staff and at every time you will see the cleaning people in action. . We cannot recommend the Atlantic Sunset; no accommodate from the guest manager. Instead of editing our review internally, we have been asked to make it public. So here it is…