Gate 1 Travel
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Gate 1 Fail
Trip to India departing in less than four weeks. Received notification of changed flight. I booked a specific nonstop flight departing from a different city than where I live for the convenience of a nonstop flight. Since a nonstop flight was no longer available, requested a change of departure city from where I live. Of course that requires an additional payment. So when Gate 1 make an unrequested change: too bad so sad. When I request a change: too bad pay more. I paid for a nonstop flight that I am not receiving. You would think that Gate 1 and the airlines would do anything possible to accommodate the customer without additional charges. Lesson learned: Do not book flights thru Gate 1. This is the second trip where Gate 1 tried to levy additional charges for changes made by the airlines. Not customer friendly.