Sixt
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Never Again
I wish, I´d read the many bad reviews, before renting a car from Sixt, Malpensa airport. I am a fairly experienced traveler - and have rented cars all over the world, but I have never experienced such poor service as Sixt Malpensa. After a tiring journey, we thought it was just a formality to be handed the car we had rented at home. After all, we had paid for it and had the rent and payment confirmed. To our great surprise, our reservation was canceled. We could not be told why, but they did admit it was Sixt's fault - which we have a taped conversation that can attest. We were told that the manager would get back to us, Monday the 14/2 – we still haven't heard anything. Imagining paying for a car – and then, for no reason having it canceled by Sixt. No explanation – no nothing. After not getting the car we rented and paid for, we had to rent another car through Sixt, that was 240 euros more than the original rent. This means that I paid a difference of 563EUR minus 323EUR = 240EUR As I wrote early on, we have all the documents to prove these events – including a taped conversation between Sitx and discovering cars- on Saturday the 12.02. As for now, I really can't recommend Six to anybody; friends, family or coworkers.