Sixt
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Terrible
I was not given the car I paid for a month in advance and sent away. I was told I had two valid and paid reservations for the same dates. I actually made another reservation at first, which I canceled (also received confirmation of the cancellation) and made another better reservation. At first I had to provide them with a return flight ticket and then all the hotel reservations (I have never been asked for such information before) and when it was finally done, I was told that the car could not be given to me because the program generated an error when entering my name. I should call their headquarters myself to resolve the matter, but it's already closed. It was recommended to call the next morning. Then I was asked to leave as their work day also ended. It is 22:00, the hotel is 280 km away, you are at the airport, it is peak season and everything is already closed. It's hard to think of a worse situation. Fortunately, one car rental was still open and I got their last car, but of course they took advantage of the situation and I had to pay more than €700 for six days for a poor car. P.S. I wonder if everything would have been fine otherwise, but I wouldn't have stayed in a hotel but in a villa rented by a friend (as was originally planned), would that have been the reason for not giving me a car? SIXT reservation number 9936194596