DNS:NET Internet Service GmbH
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CS unhelpful AT ALL, intransparency company, Lice Chat was so rude. 1 Star ! even 0 star !
I am the international Student in Berlin. living with my partner and have a new apartment and decided to use dns net as internet provider. I try to ask many provider internet such as Vodafone, 1&1, etc but they CANNOT provide the internet at this area apartment. cause of that the only internet provider that can do this is dns net. yess they always near here with car and advertising at door or mail box. dns net offering 19,99€ / month until 6 months then from 7 months - 10 months you get offer 25€ Rabatt. BUT they charged me in 1st month 100,98€. I make a call for this and I ask. ok. 2nd - 3rd month charged 49,99€ I upset! I always make call EVERY SINGLE MONTH to make clear. their CS(customer service) was unhelpful AT ALL ! they always say that was technical problem, okey was noch? that was a problem at Buchhaltung. this is what I got. very intransparency! this is truly like Volkswagen which is Abgasscandal. VERY intransparency! that’s why german companies collapsed.