Fantastic Services
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I would give 0 stars if I could.
I would give 0 stars if I could. I have twice been a customer using regular domestic cleaning services. So have several months / years experience of them. I regret rejoining, as basic issues are recurrent with this company and they are seemingly unable to correct them. Cleaners will cancel appointments at short notice, fail to show up, arrive hours later than expected. Eg. What will be my last clean with this company was booked for 4 hours at 1pm on a Friday. Cleaner was a no-show, then contacted me to say they were to arrive at 4.30pm. Pretty much no-one, especially people with young kids, want their cleaner to be with them until 8.30pm on a Friday night. Cleaning has also regularly been of poor quality, eg cleaner leaving hours earlier than booked or not following instructions. Do not use this company. You will pay more than going direct with a cleaner and get worse experience. Reviews online look good as they ask their individual cleaners to secure ratings for them and most customers don’t want to let down those individual cleaners who earn very little.