Livia Boutique
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AVOID COMPANY
AVOID COMPANY. This company is absolutely shocking. I ordered 4 dresses from them, total order was £176. 4 months later I am still in dispute with them, they offered a 15% refund for me to keep the items (which was shocking quality- cheap material and horrible fit) which I refused and was then offered a full refund if I covered the cost to send back to them. It cost me £30 to send to china and typically they never received the order. I tried to dispute through my credit card and Livia Boutique have since disputed to claim they had never agreed the refund and I hadn’t returned, even though I have email evidence between them and myself. I’ve now lost £200 including the cost to return the parcel.