Firefly Car Rental
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Just awful customer service
Just awful customer service. Have used Zest car rentals for years and have always been brilliant but this subsidiary did not wait three minutes for us to collect car after closing time and at present have said I will not get a refund despite having to hire another car elsewhere. Customers come last with this coy so keep clear. They are a subsidiary of Hertz but they tried their best to be unhelpful too.