BLS International Services Ltd.
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Very disappointing experience at BLS…
Very disappointing experience at BLS international. I came to BLS International to submit my son’s passport renewal. The website clearly says walk-ins are allowed, so I waited in the waiting room for hours. Then a lady at the front called me and told me to stand in the middle of the way. After waiting there for a while, a guy from the staff told me to go back to the waiting area. Finally, he said both parents are required to submit the application — something not mentioned anywhere on their website. I also noticed that people who spoke Hindi were getting priority service over others. If they had told me this earlier, I wouldn’t have wasted so much time. Very poor communication and completely disorganized service.