ELEGOO EU Store
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Awful
Awful. I went back and forth for months to try to get a resolution to a faulty Saturn 4 which cannot print ANYTHING, despite my every effort to find and fix the issue. Elegoo flat out refused to replace the machine, which was less than 6 months old, proclaiming that it was “out of warranty” despite the fact that it was sold with a full six month warranty, directly from them. I am very disappointed as I have been a long time customer and have had several of their printers, curing machines etc, and have been left with what is essentially a very expensive paperweight, and no resolution. I won’t be purchasing any more of their products going forward- I am switching to other manufacturers for my resin and filament, and my next machine will be from another manufacturer.