Hyatt Hotels
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Hyatt Regency Danang Resort & Spa
Updated review Updated review ***Warning!!! An update of my previous post. If you decide to choose this hotel for your holiday in Vietnam, be very careful during the check-out and doublecheck in your final invoice if the amounts in VND correspond correctly with what you agreed with them in US$. Here’s why: When I returned to my homeland, I noticed that my printed invoice is mistaken. It has been agreed with the hotel’s receptionist that the upgrade cost for 3-bedroom villa will be 350US$ per night. The amounts were listed in VND, and during the check-out, I couldn’t imagine that they do not correspond with the agreed prices in US$. The difference is 50US$ per night, and the total damage is 200US$. On top of that, they put in the invoice my wife’s name instead of mine, although the credit card linked to all payments is on my name and I specifically requested this. The very poor English of all receptionist I talked to might have a good role here. In result, all this was not credited to my Hyatt Loyalty Program account. I wrote them twice asking this to be fixed emailing at danang.regency"at"hyatt.com, on the 13th of Feb and the 15th but there is no reaction. Terrible, terrible check-out experience! ***Original review from 12th of Feb 2019 Tips for your accommodation: Wrap-up from below: 1. Don’t take the 2-bedroom residence 2. The best are the 3-bedroom villas near the beach 3. The hotel’s taxis/cars are at a reasonable price and are available near the reception 24/7. An app called “Grap” similar to Uber prove to be also very useful. 4. The food in the hotel’s restaurants is not bad, but it is overpriced. The best local meals I ever tested here were in Hoi An’s Riverside 5. If you are not a wind and waves lover, this resort is not for you, but kitesurfers will find here paradise Initially, we booked the 2-bedroom residence since we are a family with two kids. If you take a look at the hotel’s official website, this one looks like a two-floor villa with a beautiful beach and sea view. In fact, the reality is different. On our arrival, we were given a 2-bedroom room b901, which is on the 9th floor in a giant, high-rise block of flats. It looks like those ugly socialist type of building you can see almost anywhere in Vietnam. You need to be aware that this resort is a windy one, which is quite convenient for kitesurf lovers but in February, when temperatures are around 26-28C, these never-ending winds are not very pleasant, especially if you are on the 9th floor. The front view is not bad, but it’s not for people with vertigo. The rear view is awful – a highway, construction yards, and poverty. If you preferer to walk around the resort by foot, then be warned that everything is far from here – breakfast 5min, beach 6min, restaurants 5-6min, fitness/spa 10min. My advice is, if your only option is the residence, then ask upon your arrival if they have availability in Hotel-E area but try to avoid this 11-floor blocks. If you take a look at my photos, there is a map of the resort for your convenience. Luckily for us, we requested an upgrade, and we moved to a lovely 3-bedroom villa number 15. The upgrade of extra $350/n was quite costly but it worth every penny. If you are taking this accommodation option, insist for a villa next to the beach, cos these, which are “2nd line” are right at the pedestrian paths and soon you will get to know everyone. The beach is fantastic with fine sand almost like dust, and when you go for a swim, you can enjoy a long and gradually descending seafloor. However, be prepared for all-day-long winds which are not too strong but if you are in the shadow and wet you risk getting a cold. The sea is warm enough to stay in the water as much as you want, but you need to know that there are waves all the time. In fact, I’ve never seen this beach with calm waters. The resort is inhabited with mostly Japanese 80%, 10% locals and Chinese and very few US/Europe guys and I didn’t see singles, mostly families with small children. To summarize, if you are visiting Da Nang, Hyatt is an excellent choice compared to the rest of the hotels I’ve seen nearby. Only InterContinental Peninsula is I think better, but it’s also much more expensive. For dining I would recommend Hoi-An’s riverside restaurants... honestly, I traveled a lot, but I never tasted such fantastic food. I also risked eating the street food, since I had a suitcase full of gastro-pills, but surprisingly nothing had happened, and the food was super delicious. Have a wonderful time and enjoy your trip! Date of stay: February 2019 Trip type: Traveled with family