Hyatt Hotels
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We recently stayed at the Hyatt ziva…S a
We recently stayed at the Hyatt ziva Pvr! Was very disappointed with the rooms. Paid for a plunge pool room and we got placed in the main tower. It was horrendous! One elevator that was very slow and unreliable! Too pay the same price as a plunge pool room in the club tower was ridiculous…it should have been a lot less for the main tower. Also had two rooms booked in my name and they split us up into different towers There was a reason both were in my name and that was so family could be close to help with the small children ( we also requested the same tower) . Our spa experience was poor. I took 5 of us for some spoiling and it didn’t feel like that at all. No one offered water etc! Very disappointing! We thought the restaurants and buffet food was good! But service overall on the resort was poor. Certainly did not feel like a higher end resort! We have travelled to many other all inclusives and the overall service we thought was poor! We did enjoy the activities! We are excited to go back to Pvr in the winter but certainly will consider other options.