Postoffice
Read all reviews for Postoffice →
Terrible experience from start to…
Terrible experience from start to finish! Paying for next day delivery and not only is it not happening, but the post office is lying to me about attempting delivery! I was told the sorting office manager had gone home by staff in the post office. I left and sat in my car for a little while, only to watch the manager stroll out about 15 minutes later jump on his scooter and go home, another lie! The 'Royal' in Royal mail means that you work for the king, lying whilst in execution of that duty is gross misconduct! I have been promised a call back from the complaints line within 24 hours on four separate occasions and no one has ever called me back. I have left 2 telephone messages with the direct office royal mail Bideford phone number, no reply. I have left my email address with the sorting office manager, nothing! I pay for next day delivery for my medication, because I need it, not because I think it would be nice to have something a bit sooner! I really do hope this is not the standard for post office/royal mail staff, but sadly this seems to be the case. Such a great shame, from what used to be a great organisation!