Amber Electric
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New satisfied Amber customer
After installing a new solar battery 2 months ago, we moved over to Amber Electric and have been happy with their app which allows all energy flows to be seen in real time as well as being able to partially control flows to and from the battery as needed. We have also gotten rid of the gas supply, now using only electricity especially free solar power & Vitamin D (thanks to God our Creator). Received our first "bill" which is in credit as expected and will likely receive only bills with a credit amount in the future, all things remaining unchanged. Lily managed to get this credit amount refunded within 2 days of my phone call. A big improvement would be to allow requests for refunds to be done via the app on a month-by-month basis or as an "ongoing" option rather than having to ring or email each time. This would certainly be very helpful for many customers, including myself. Thanks again.