Sears Home Services
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This was the fourth time!
This was the fourth time we have had a sears technician out to fix our GE monogram. The first tech said we needed a new motor. Spent over $4000 in parts sent to us. Hector came and confirmed we needed a new motor. The next time hector and another tech came and installed it. Didn’t use all the parts so we were entitled to a refund. I don’t think we’ve gotten it yet. Refrigerator and freezer still not getting cold. We called sears again. James came out. Said we needed a new main control. Had to order that and set up another appt. All of this has taken an over a month and we’ve been without a refrigerator. We are hoping what James did today works. If not, we are cancelling the service contracts for both of our homes.