Sears Home Services
Read all reviews for Sears Home Services →
The AC tech never showed up. Waited from 8am to 7:30
I scheduled the follow up repair service for 4/18 purposely and the Technitian never showed up. I waited from 8am to 7:30pm. I called three times and each time I was told they were trying to reach the Technitian. I asked to speak with a supervisor of technicians and all attendants confirmed that my request would never be fulfilled “those people do not talk with customers.” The automated AI response Sears generates is fake. When you try to call the number listed on their auto response there is no one to speak with or raise your concern. PLEASE, PLEASE Someone tell me of another home warranty service company I can engage. A reliable company. Sears is not what it used to be any longer. The only way to get to speak with someone with a pulse is if you want to upgrade your plan (oops did I do that 😜)