DNS:NET Internet Service GmbH
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Contract cancellation
I am trying to cancel my contract since end of January, I have sent the cancellation letter by post, I have sent by email and I got a "ticket" number to deal with my request, I have sent all equipment back to them and I got no answers so far. In addition I've been charged each month for a service that I don't use anymore. I contacted the chat via their website and they don't have any information at all. I don't know to whom I could open formal complaint.