VOXI Mobile
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As a new customer can't even login to my account
Not a great start as a new customer as i can't even login to my account. It sends you on a wild goose chase between Otp texts,emails with temporary passwords changing to new passwords and then still being unable to get in. Apparently my account needs to be reset and i have to wait between 3-5 days before contacting them again to hopefully sort it. No apology nothing and being incovenienced with what should be a basic service from a mobile provider. Can't see myself staying,they were quick to offer me other plans but if they can't even sort out a basic thing like letting me access my account then i won't bother and will go back to my previous provider. Also according to Reddit this has happened and been happening to many others since 3+ years ago and they still haven't sorted it out
