Sears Home Services
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I have been trying to get my ice maker repaired.
I have been trying to get my refrigerator repaired since May. Sears has had 5 appointments to perform the repair of my ice maker. It is rude and unprofessional for Sears to make you wait ALL DAY LONG, from 8 am. and 5 p.m. And then not show at all. Today is the second appointment Sears has failed to show up and failed to email or call to say what the problem might be. You are supposed to wait all day and then NOTHING. When you call in, the automated system makes another appointment for you. There is no way to contact a human at Sears to find out when or if the repairman will show up. It's a disgrace for a once-great company to have become this sham of an operation.