Animal Evalution
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Impossible customer service wait times
Impossible wait times through their customer service chat. I was on the chat for over an hour and a half to resolve a login issue. The issue was only temporarily resolved. I logged in the very next day and ran into the same issue. I reached out to their customer service chat and did not hear back for over 4 hours. Totally unacceptable response time. Nobody has the time to sit on a computer for hours on end waiting for a response.