Freebird Airlines
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Worse than a basic budget airline…
This service provider is a complete joke. No sense of professionalism let alone any compassion for those with any needs of support. Took a flight from Dalaman to Stansted and the flight was being operated by them even though I had booked my entire package with TUI. If TUI are going to continue to use Freebird then they've definitely lost me as a customer. The crew were nasty, superficial and put on these fake smiles as if they cared. The lead cabin crew member was the worst of the bunch so you can't expect much from the team she's working around. The seating was worn out and felt smaller then other budget airlines. I'm surprised the belts even worked! In fact the entire place felt like we were in a a toy like plane. Just horrific.