Fantastic Services
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Bed bug treatment
The service I received was spot on. From the initial call, to booking in a date, right through to the day of treatment. And they do Sundays- which was very convenient for me! Mihail, (Mike) who treated our house was prompt, professional, trustworthy, friendly and very reassuring. He gave clear instructions, consistent and helpful advice; I felt reassured and in good hands, especially as I was quite anxious and stressed about it all. After treatment he called to say when it was safe to come back home and again advice on dos and don'ts for next steps. I also received a follow up call from the office and the lady was really helpful. The only reason I haven't given a 5 star, is that there was a repeat of emails and text messages. Whilst I really appreciate the communication, maybe consider some kind of stream lining of messages. Also, the lady in the office missed that I had paid for a follow up treatment, which I had to remind her. Also, it was alot of money, but as I didn't compare to any other companies, I don't know if this is the going rate. Otherwise, really great service. Thank you.