Available Car
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Car buying made easy!
I brought a car from AC Castle Donington, the reservation and test drive process was easy and quick. When I came to look at the car I was left to take my time and not pressured at all. The staff were friendly and made me aware of where they'd be if I needed them. It was a nice change compared to other car buying places where it feels you're surrounded by vultures. The buying process was quick and efficient. The staff didn't try and upsell or offer silly add ons, they did inform me of paint protection and dashcam fitting facilities but instead of reeling off a script of why I should buy it, they simply asked if I wanted to know more about it, I politely declined and they took no offence by it. Collection day went smoothly, I was only waiting a few minutes before being tended to. All the staff were happy to help and chat. At handover, I noticed the inside of the car smelt a little strange, I raised this and the staff had no issues in taking it to the valet area and having it properly fumigated, it only took around 5 minutes and the car smelt great afterwards. They also couldn't apologise enough about it. (No ones fault really, just me being picky!) I was apprehensive about using AC due to some negative online reviews, so I initially was quite guarded, the staff put me at ease and put me under no pressure to do anything. Available Car will definitely see me again in the future!