Amber Electric
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Fail to disconnect VPP
I was with Amber for few months and switched to another provider 2023-07-12. I got the confirmation from Amber about the account closure on 2023-07-21. I started noticing that Tesla batter export to the grid at 6:00pm when the prices is good. I was surprised and contacted Tesla to understand the problem. Tesla confirmed Amber has not disconnected the VPP even though they have closed my account. Not sure whether this is intentional bad practice or simply bad organisation. If you move away from Amber, make sure your VPP is closed as well avoid similar issues.