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Very disappointing experience
I placed an order in July for a product from Dr. Franklin and was genuinely excited to share my thoughts. However, when I tried to leave a review, customer service from truspilot flagged it and removed it, claiming I might be affiliated with the brand. They then asked me to submit personal data to prove my purchase—which I did. Despite that, the whole situation felt disrespectful and invasive. This kind of treatment makes me never want to use this platform again. Unacceptable