Halfords Retail
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Above and beyond
I ordered a set of keys for a roof box we had, having lost the original set and due to head on holiday in the next few days. When I called into the store to collect them unfortunately had not arrived but a member of staff, Mark, was more than helpful and contacted the company issuing the keys and assured me he would get back in touch the next morning. He was absolutely true to his word and assured me the keys would arrive that day and he would contact me when they had done so. he did all this and went the extra mile to make sure we would get our keys before due to leave on holiday. The level of customer service was something that I have not seen in quite some time and well done to Bangor, Northern Ireland store for your professionalism, friendliness and efficiency it’s a big thumbs up from a very happy customer. Very refreshing to see this - will definitely be recommending Halfords, Bangor, Northern Ireland 👏