Aegean Airlines
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Disrespectful scam (Thessaloniki)
My family's luggage was lost on the Athens-Thessaloniki A3 104 flight. Not only was there a delay in locating and transporting it to Thessaloniki, but I and my family members had to go to SKG airport to retrieve it ourselves. We experienced a puncture to one of our tyres en route back to the airport. They request that we DM them via Twitter/X, but there is a malfunctioning bot in their messages which is not working. I have spent hours attempting to have my message read, but instead received contact from a scammer. I have almost lost approximately 700 euros to scammer with a heavy Indian accent. Now Aegean is asking us for the reservation reference created when my family entered the airport. No explanations were issued. And looks like your luggage is never safe with Aegean and you can only cry about it.