LifeStance Health
Read all reviews for LifeStance Health →
If you want to contact anyone, don't
I had med management and therapy through lifestance. Any attempt to contact anyone resulted in 30 minutes or more on hold with someone who wasn't linked to my office. I had a medical emergency requiring the emergency room and couldn't get a hold of my psychiatrist and couldn't get a visit for 3+ weeks after the emergency department took me off ALL MY MEDS. I don't trust this company, nor anyone who works at it -- seriously, how can a psychiatrist not have a direct contact line?! (And that's the policy. Psychiatrists don't have direct lines, so customer service nor patients can get a hold of them.) On top of them requiring in person visits -- I live 2 hours from the office. Just no. This is the most USELESS company I have ever used. Not only is billing unclear (I was billed for having seen a therapist I've never heard of, which messed up my insurance claims), wait times are unbelievable (I've waited on hold like it's a full time job), and I can't ever get a hold of the people I need to. This is hands down the worst experience I've ever had regarding my mental health, and I've tried to make it work for 8 months. I will never be back.