Overgear. Gaming Marketplace
Read all reviews for Overgear. Gaming Marketplace →
A chance to obtain an item
EDIT: I have amended a previous critical review to a 5-star review I purchased a service to obtain an item from a raid in World of Warcraft, with the thought that the item would be obtainable the same week. Unfortunately I did not obtain the item I was after and OverGear proposed to run raids each week until the item would be obtained. This was not my initial intention and I was frustrated by this outcome. Although the error was mine, as I had missed a line that stipulated that the item may not be obtainable instantly, the Customer Service team was kind enough to propose all kinds of compensation schemes. Eventually, I was able to obtain a similar item, albeit of lesser level, but on the week I had planned. In the end I will say this: - Read carefully what is explained. You are most likely purchasing a "chance" at an item. Not a "guarantee" of obtaining the item. - If you are happy with these conditions, then absolutely the team at OverGear are both trustworthy and competent and I would recommend them. In any cases, these are genuine human beings in charge of Customer Service. They do care about your satisfaction. And this day and age of AI ChatBot, this was refreshing.