Freddie is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 3.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Absolute disgrace of a company. They rented me an electric car that didn’t charge. As a result I missed my 12:55pm flight back to London from Lisbon and waited 4.5hrs for the car to be picked up and taken to the airport. I got home 11hrs after I was meant to and €538 poorer (€437.48 on the new flight and €101 on the taxi home. Through absolutely no fault of my own, and ENTIRELY the fault of the faulty car that Europcar hired to me, I spent €538 and was 11 hours delayed, and they wouldn't compensate me for the cost? How is that fair? They gave me €39 for the car hire and offered NO EXPLANATION FOR WHY. Absolutely fuming. Disgraceful disgraceful company.
