Sterling, A First Advantage Company
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Sterling has been quite disappointing…
Sterling has been quite disappointing with their customer service. I provided all the evidence and emails regarding the wrong address on my report, and after 24 days of waiting, I still haven't received a response. They initially assured me that they would correct it and update me soon, but their lack of communication is frustrating. I’ve sent multiple emails, but it feels like I’m being ignored. I hope they can improve their responsiveness and resolve issues more efficiently in the future.