constructiongear.com
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Charged my card before shipment
I ordered a pair of Steel Blue work boots and the boots appeared to be in stock. About 10 days after ordering, I received an email informing me the boots were out of stock and saying that my payment would be refunded. I thought this strange since I had never received a shipment notice. Several days later, the refund showed up on my card. So, Construction Gear charged my card before they shipped the goods and then had to issue a refund when they learned the goods were not in stock. I am pretty sure that this happened because Construction Gear is forwarding orders to Blue Steel for drop shipment, but doing so without visibility of Blue Steel's inventory levels. Get your acts together folks! This is NOT an acceptable way to conduct online business! I will not be ordering from Construction Gear or Blue Steel in the future.