Sixt
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Sixt Italy - AVOID or risk spending hours trying to recover back your money
Used Sixt many times in various countries and have been happy with their service. Until rented a car with Sixt Italy (Malpensa Airport)! What a nightmare: firstly they create a fake car damage (a scratch!) and charged my card 4 months after the rental. No email, telephone, invoice etc. Then, to add insult to the injury, they charged me for a motorway toll (EUR 3 + Admin fee of EUR 30) with no proof. I had to spend hours and hours trying to find out what was going on… The UK Customer Service could not help, same with the Benelux (Regional) one… it seems Sixt Italy is a separate fiefdom… AVOID by all means.