anwalt.de services AG
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Warning! Unexpected Charges May Surprise You
On September 7, 2024, I registered for the “short consultation up to 30 minutes” package through Anwalt.De for 69 Euros. I submitted my query to Attorney Pinar Avsar-Birner via the platform, but I received no response for several days. I then contacted her by phone, and we had a 30-minute phone consultation. However, I was later sent an invoice for 150 Euros. I discussed the matter with both Attorney Pinar Avsar-Birner and Anwalt.De. Attorney Pinar Avsar-Birner stated that the consultation fee was 150 Euros and suggested I contact Anwalt.De. When I reached out to Anwalt.De, they mentioned that occasional system errors can occur. Unfortunately, I ended up being the one at a loss. Attorney Pinar Avsar-Birner did not inform me in advance about her independent fee from Anwalt.De, and Anwalt.De did not resolve the issue or offer any refund. As a result, I had to pay the 150 Euro invoice. I strongly advise anyone using Anwalt.De to proceed with caution. Always request a written fee agreement from the attorney beforehand to avoid unexpected charges.