TopCar
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From TopCar to BottomCar
TopCar are fraudsters and can be guaranteed to ruin your holiday. As per my rental contract I was due to pay 393.5 Euro, but TopCar has charged my credit card to the sum of 480.26 Euro. I returned the car fully fuelled and in its original condition [which safe to say was very shabby to begin with]. Following inspection, I was given an all clear by the check-in assistant, her words “everything is perfect, nothing more to do”. So, with no explanation or formal invoice for the additional cost, TopCar have effectively committed fraud by debiting my credit card outside of the legal contract with no shared evidence for doing so. Their customer support is based on stonewalling their customers. You cannot call an adviser and they do not respond to your email. I am now having to raise a case with my credit card company to reclaim this fraudulent amount. Their process is fraught with shortcomings, and unfortunately, the customer pays the price – both literally and figuratively. Take your custom elsewhere and don’t get cheated by BottomCar.