Available Car
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When they have your money they are in no rush to help you
When initially going to view/test drive the car, the service was excellent. Todd was very helpful with helping me to find the right car and test driving it. However when I went to collect the car, I was waiting for nearly an hour. I had a appointment for 14:00 but was not seen until close to 15:00. It made me feel as if they already had my money so we're in no rush to help with the collection, when other people waiting were seen first as they had not yet purchased a car. I was very disappointed with particularly the reception team who seemed to ignore me for the hour wait instead of providing updates. When I as finally seen, Dan was very helpful with the handover.