Applied Education
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It felt like a forgotten course a group made as a hobby that they sometimes update
While the information provided in the learner guides is helpful, the seeming requirement of three attempts per assignment for all students (which I found out via the fb group) with a minimum wait time of 2 weeks for attempt 1 and 1 week for attempts 2 and 3 and the wait time of 1-3 business days for support tickets build up and make it difficult and unnecessarily harder than the course should be. The feedback for most attempts were vague and any questions felt like pulling teeth for most assessors (not all, but most). The support that is advertised is heavily micromanaged to the point of pointless (fb group and unit forums specifically). They provided access to an online Microsoft 365, but the assignments (at least for me) were locked unless you had a desktop version, so I ended up having to retype 20-40 pages of assignment questions for every assignment before I could even start said assignment. The Cert IV Accounting and Bookkeeping course was disorganised and lacked updates relating to relevant software (some MYOB info was outdated). I received more help from Googling questions (and not via MYOB's now out of date by 2 years forums) than the assessors on how to use MYOB - despite reading every single page of each unit's 200-400 pages learner guides. There was a study expectation of ~20 hours/week, but I found myself doing significantly more on top of a full-time job just to work around the above disorganisation. The only reason I am not giving a one-star is because the learner guides WERE helpful, but you could also get this information elsewhere rather easily. Also, the assignments were often worded so badly (which almost felt on purpose) that you couldn't get the word-specific answer that the assessor was looking for until attempt 3. I have done multiple online courses over the years as I genuinely enjoy learning, but the structure of this course felt lazy and therefore disrespectful considering the cost (which despite the EOFY sale they do every year was apparently still more expensive than other higher quality courses of the same qualification). Do this course via TAFE or another institution instead. Save yourself the unnecessary drama.